2015-2016 Part III - Departmental Performance Report (DPR)

Reporting on the User Fees Act

General and Financial Information by Fee

General Information for Inspection and Obtaining of Copies of Statutory Instruments
Fee name Fees charged for inspection and obtaining of copies of Statutory Instruments in accordance with the Statutory Instruments Act.
Fee type Regulatory
Fee-setting authority Statutory Instruments Act
Year introduced 1972
Year last amended 1993
Performance standard 90% of requests will be completed within 5 business days. This standard became effective as of September 2005 and is still in use.
Performance results 100% of requests received within 5 business days, with most requests completed within 1 day of receipt
Other information No user fees have been collected by the Order in Council Division as of March 2014. Over the years, collected user fees have declined as the public can access approved Orders in Council free of charge on PCO’s OIC website and in the Canada Gazette.
Financial Information, 2015-16 (dollars)
Forecast revenue Actual revenue Full cost*
0 0 1,477

*The full cost for the processing of statutory instrument requests filed under the Statutory Instruments Act includes direct costs to operate the Order in Council Division, including Employee Benefit Plans. It also includes allocations of indirect costs to support the division, such as corporate services, and services received without charge from other departments.

Financial Information, 2016-17, 2017-18 and 2018-19 (dollars)
Planning year Forecast revenue Estimated full cost
2016-17 0 1,459
2017-18 0 1,475
2018-19 0 1,487
General Information for Inspection and Obtaining of Copies of Statutory Instruments
Fee name Fees charged for the processing of access requests filed under the Access to Information Act
Fee type Other Products and Services
Fee-setting authority Access to Information Act
Year introduced 1983
Year last amended 1992
Performance standard A response is provided within 30 days following receipt of a request; the response time may be extended pursuant to section 9 of the Access to Information Act. Notice of extension to be sent within 30 days after receipt of request.
Performance results 98.3% of access requests completed on time.
Other information A new practice for releasing records was implemented near the close of  2014-15. Response packages are now routinely provided on a CD when packages are more than 125 pages, or when requesters ask for an electronic version. The PDF documents are released in a secure format. This electronic practice eliminates fees to requesters for the cost of reproducing records of more than 125 pages at no additional expense to PCO. While one package under the Access to Information Act was released electronically in 2014-15, the policy became fully operational at the start of fiscal year 2015-16. Electronic release packages constituted approximately one-third of responses or 135 packages for the fiscal year.

In December 2015, PCO took an administrative decision to cease charging any fees above the $5 application fee per request. As a result, total fees received declined by about 44% from 2014-15 to 2015-16 and they are expected to be reduced further in future years.
Financial Information, 2015-16 (dollars)
Forecast revenue Actual revenue Full cost*
3,653 3,028 2,916,661

* The full cost for the processing of access to information requests filed under the Access to Information Act includes the direct cost to operate the Access to Information and Privacy Division, including Employee Benefit Plans. It also includes indirect costs related to the initial 5-hour search, review and sign-off, services received without charge from other departments and corporate services to support the division.

Financial Information, 2016-16, 2016-18 and 2018-19 (dollars)
Planning year Forecast revenue Estimated full cost
2016-17 2,810 3,250,298
2017-18 2,825 3,287,751
2018-19 2,840 3,313,257

Summary of Financial Information for All User Fees and Regulatory Charges

Summary of Financial Information for All User Fees and Regulatory Charges, 2015-16 (dollars)
Forecast revenue Actual revenue Full cost
Regulatory subtotal 0 0 1,477
Other products and services subtotal 3,653 3,028 2,916,661
Total, all fee types 3,653 3,028 2,918,138
Summary of Financial Information for All User Fees and Regulatory Charges, 2016-17, 2017-18 and 2018-19 (dollars)
  Planning year Forecast revenue Estimated full cost
Regulatory subtotal 2016-17 0 1,459
2017-18 0 1,475
2018-19 0 1,487
Other products and services subtotal 2016-17 2,810 3,250,298
2017-18 2,825 3,287,751
2018-19 2,840 3,313,257
Total, all fee types 2016-17 2,810 3,251,757
2017-18 2,825 3,289,226
2018-19 2,840 3,314,744

Reporting on the Policy on Service Standards for External Fees

General Information
External fee name Fees charged for inspection and obtaining of copies of statutory instruments in accordance with the Statutory Instruments Act.
Service standard 90% of requests will be completed within 5 business days.  This standard became effective as of September 2006 and is still in use.
Performance results 100% of requests received within 5 business days, with most requests completed within 1 day of receipt.
Stakeholder consultation in 2015-16 or prior fiscal years Consultation process on the revision of external fees started in September 2012.  Initial discussions took place with the Department of Justice and internal stakeholders.
Other information

Note: As established pursuant to the Policy on Service Standards for External Fees:

  • Service standards may not have received parliamentary review;
  • Service standards may not respect all performance standard establishment requirements under the Users Fees Act (UFA) (e.g., international comparison or independent complaint address); and;
  • Performance results are not legally subject to section 5.1 of the UFA regarding fee reductions for unachieved performance.