2013-2014 Part III - Departmental Performance Report (DPR) - Privy Council Office
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Summary of Executive Correspondence Activities in 2013-141
|Services to the Prime Minister:|
|Management of correspondence2||Type of documents||Paper||Total|
|Request for greetings certificates||N/A||37,706||37,706|
|Greetings certificates sent||33,181||N/A||33,181|
|Management of phone calls||Phone calls received and processed||12,486|
|Management of mail campaigns||Write-in campaigns, petitions, carbon copies, junk mail, spam, unsolicited mail, mass mail out.5||1,767,471|
|Services to PCO Ministers:|
|Management of correspondence||Incoming||Outgoing|
|President of the Queen’s Privy Council for Canada and Minister of Intergovernmental Affairs6||2,245||347|
|Leader of the Government in the House of Commons6||638||148|
|Minister of State for Democratic Reform6||1,367||168|
- For the 2013-14 fiscal year, the table format has been revamped to provide concise information in a way that focuses on the various services offered by PCO’s Executive Correspondence Unit. Additional information has also been included in the new table.
- There is a variance between the correspondence received and the correspondence sent because of the nature of the correspondence (e.g., thank you and congratulations letters; other messages that do not require a response or for which it would be inappropriate to respond; duplicates of correspondence received in various formats as well as requests for greetings received more than once for the same event).
- Priority email is processed as paper mail and is included in the paper mail total for priority mail.
- This new category is comprised of special letters sent that are not produced in response to initial incoming correspondence (e.g., letters sent to Legion Branches for Remembrance Day).
- These documents are read, analyzed and tabulated to identify possible threats or share information with appropriate stakeholders.
- Includes paper mail and email.
- Date Modified: